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Firstsource Solution Ltd.’s Chief Executive Officer Vipul Khanna, addressed the importance of the company’s ‘Digital First, Digital Now’ approach that enables an automated driven, workflow – driven, decision -engine and analytics -driven, platform coupled with key partnerships which continuously modernise its offerings.
For a successful long -term digital strategy, Firstsource Solution is building a robust product roadmap by leveraging its market leading business process as a service capabilities. (Example: digital collections and post -closing solution for the mortgage industry).
It is also targeting ‘Born Digital and Digital First’ companies across its selected areas.
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