Two Midsize Luxury SUVs With Terrible Reliability Ratings – And Near Perfect Owner Satisfaction | MotorBiscuit

Both the 2021 Audi Q7 and 2021 Tesla Model X are customer favorites. Yet they both of these midsize luxury SUVs have poor reliability ratings. What gives? How do they have such high customer satisfaction scores with such poor reliability ratings? Let’s see what Consumer Reports thinks.  

2021 Tesla Model X | Tesla

Reliability is terrible in both the Audi Q7 and Tesla Model X

Consumer Reports gives the 2021 Audi Q7 only a 2/5 for its predicted reliability. Yet despite this, Audi Q7 owners rated the owner satisfaction a 4/5. The driving experience, comfort, and styling are an 84. Value, however, is just a 32. 71% of Q7 owners would buy their Q7 again.

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